Terms and Conditions

Moving house?
Move your energy plan too

Your move with Nectr can be easy. Whether you’re a new or existing customer, book your move online any weekday before noon and we’ll turn your lights on the next business day.*

Why you should move with Nectr?

Free standard electricity connection when you move^

Book your move in as little as five minutes

Get the lights on, the next business day*

Make your move in minutes

Moving house with Nectr is simple: Choose your energy plan, provide us with a few details, and we'll connect your electricity in next to no time.

1

Choose your plan

2

Tell us when and
where you're moving

3

Sign up for
an account

Done!

1

Choose your plan

2

Tell us when and
where you're moving

Done!

Compare plans
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Your feedback fuels our commitment to exceptional experiences.

Our awards keep growing thanks to you!

Our awards highlight our commitment to offering customers an easy way to take climate action, while reducing individual household energy costs and environmental impacts.

Use the Nectr app to make your move

By using the Nectr app, you can easily notify us of when you're planning to move. It's just one of many ways we help you to stay in control of your energy.

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Helpful guides to moving home

*To ensure next business day connections, you must book online before noon. Residential customers must have safe meter access. No weekend or public holiday connections. ^Free standard electricity connection applies to a residential meter and when you switch to Nectr on a residential plan at your new address, where you have requested a new connection. Additional charges may apply for out of hours or urgent requests. Charges will differ depending on your network. Disconnection fees apply to existing customers who are moving out of their property. Additional charges may apply for urgent requests. Connection is subject to creditworthiness, safe access to the electricity meter and safety requirements

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Start your journey towards renewable and clean energy, today