Nectr’s sweetened the pot after double wins and commendations in Finder's 2024 Customer Satisfaction Awards.
Here’s where Nectr was buzzing with pride in the QLD categories:
- Highly commended as a loved electricity brand for overall customer satisfaction
- Top value electricity brand
- Most trusted electricity brand
- Highly commended for quality service
Why customer satisfaction awards matter
It all comes down to one thing. People care about customer service and support, including value for money, when it comes to utilities like energy that are essential to our daily lives.
One person’s opinion is okay but having hundreds of people back up a similar experience? Now we’re talking.
Finder’s Customer Satisfaction Awards collects customer feedback from thousands of Aussies. It then takes the data to break down how energy brands compare for:
- Customer service
- Features and benefits
- Ease of application
- Value for money
- Environmental sustainability
For example, a whopping 91% of residential electricity customers in QLD said they’d recommend Nectr.
Green energy, mobile app and more
Thinking about joining the hive but need a little more convincing? Nectr has a handy mobile app that lets you track your energy usage and get support online 24/7.
Want to go green with your energy? It’s one of the greenest retailers in Australia, ranking 6th out of 39 energy companies in Greenpeace's Green Electricity Guide 2022.
If you’re a business customer feeling like you’re missing out fret not. Nectr is very close to launching business electricity plans with competitive rates. Stay tuned for more info!
Until then, massive congrats to Nectr for being in the customer’s corner.
Author bio: Mariam Gabaji is a tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Mariam’s widely reported on news that includes covering Australia's energy crisis and how households can navigate during these tougher times. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine.
