Plan BEE has been designed to be compatible with a range of batteries. Initially, Plan BEE will be compatible with AlphaESS and Qcells batteries, with compatibility rollouts for including Tesla and Sungrow batteries to occur within the near future.
As long as your solar battery is compatible with Nectr, batteries with any storage capacity are eligble to participate in Plan BEE.
If you have a battery that is not currently a part of the list of compatible models, please get in touch with the Nectr technical support team at firstname.lastname@example.org. They can provide you with guidance on when your battery is going to become integrated.
You can usually find information about your battery in the app or website you use for your battery’s monitoring portal, or you should also be able to find the information on a label attached to the battery itself.
If you're unsure about the specifics of your battery, you can consult the website of your battery’s manufacturer, or contact the manufacturer directly for full details.
Your National Meter Identifier (NMI) can typically be found on your electricity bill. It's a unique 10- or 11-digit number that identifies your home’s electricity connection point.
A VPP, or ‘Virtual Power Plant’ is a network of various solar batteries that are capable of discharging energy back into the grid to help support it, that allows Nectr to offer competitive plans to our VPP subscribers.
No. Each solar battery can only be in one VPP at a time. If you are currently in another VPP, you will have to unenroll from it before you can connect to Plan BEE.
You can check your VPP enrolment status by contacting your current energy provider, or by checking your energy bills or the app/website for your battery’s monitoring portal for any VPP-related information.
You can, but it may not be a simple process. The ability to manually export power into the grid will depend on your specific battery system, as well as local regulations.
By joining Nectr’s VPP, we can help take care of all the intricacies of connecting your solar battery and getting your system ready to export excess energy. Please contact Nectr for more information.
By joining Nectr BEEyond, Nectr utilises advanced control systems and software to efficiently and effectively monitor your battery. Our system optimises your battery’s charging and discharging to help maximise savings and grid support.
Your battery will only contribute up to 500 kWh per year, however, your battery will always hold a 20% back-up reserve charge, to ensure you are protected in the event of a network power outage.
Battery dispatch refers to the process of when, and how, your battery charges and discharges energy. Nectr Plan BEE uses dispatch strategies to help optimise your battery.
Like all other Nectr customers, you can refer a friend or family member to join Nectr as well, and you will both receive a credit on your bill.
If you refer a friend to the Nectr Plan BEE and they successfully sign up using your unique referral link, you and your friend will receive a $50 bill credit.
Please see Nectr’s Refer a Friend terms and conditions for full details.