Terms and Conditions

Plans and fees

Essential plans and fees

Basic Plan Information in the Essential Energy Distribution Network

We offer a number of different great value plans in the Essential Energy Network. Our Basic Plan Information Documents are listed below or to view plans available for all networks you can go to our plans and fees page. Get a quote today and see how Nectr compares.

Nectr Plan BEE

A Basic Plan Information Document (BPID) is available upon request. A BPID is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Nectr BEEyond

A Basic Plan Information Document (BPID) is available upon request. A BPID is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Nectr Home Battery AddOn

A Basic Plan Information Document (BPID) is available upon request. A BPID is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Nectr Bee Solar Bundle

A Basic Plan Information Document (BPID) is available upon request. A BPID is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Nectr Bee System Bundle

A Basic Plan Information Document (BPID) is available upon request. A BPID is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Our fees

On occasion, Nectr will be charged by your Local Network Service Provider (Essential Energy) or Metering Provider for maintaining the service and supply of energy to your home. These fees may relate to additional services requested by you or required in order to maintain the safety and compliance of your electricity connection. In the event that these charges are incurred, they will be passed on to you on your next electricity bill. Common fees can be found below. We will attempt to advise you of any relevant fee in advance of completing the service works.

Transaction Fees

Type of fee
Amount
Late Payment Fee
$0
Credit Card Surcharge
$0
Dishonoured Payment Fee
$0

Service fees

Type of fee
Fee description
Amount
Move in (business hours)
$0
Disconnection (business hours)
This fee may be charged when disconnecting power to your property. This is an Essential Energy network charge, which Nectr passes through. Actual fee may vary.
$93.29
Reconnection (business hours)
This fee may apply when reconnecting power to your property. This is an Essential Energy network charge, which Nectr passes through. Actual fee may vary.
$85.14
Reconnection (non-business hours)
This fee may apply when reconnecting power to your property outside of the network’s business hours. This is an Essential Energy network charge, which Nectr passes through. Actual fee may vary.
$215.52
Off-peak conversion
This fee may apply when an off-peak metering equipment is altered to change the hours of the metering equipment’s operation. This is an Essential Energy network charge, which Nectr passes through. Actual fee may vary.
$143.68
Meter test - 1st
This fee may apply for the testing of a network provider’s meter only. This is an Essential Energy network charge, which Nectr passes through. Actual fee may vary.
$1,058.31
Meter test - Additional
This fee may apply for each additional meter test at the same NMI. This is an Essential Energy network charge, which Nectr passes through. Actual fee may vary.
$506.20
Special meter read
This fee may apply when a customer requests the network undertake a special meter read. This is an Essential Energy network charge, which Nectr passes through. Actual fee may vary.
$39.77

A more complete list of fees can be found on the Essential Energy website or call us for more information.

For further information

If you haven’t found what you were looking for here would like any more information you can try our blog or you can visit our contact us page to give us a call or request a callback.