Terms and Conditions

Plans and fees

United Energy plans and fees

Energy plan Fact Sheet information in the United Energy Distribution Network

We offer a number of different great value plans in the United Energy Network. Our Victorian Energy Fact Sheet are listed below or to view plans available for all networks you can go to our plans and fees page. Get a quote today and see how Nectr compares.

Nectr Plan BEE

A Victorian Energy Fact Sheet is available upon request. A Victorian Energy Fact Sheet is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Nectr BEEyond

A Victorian Energy Fact Sheet is available upon request. A Victorian Energy Fact Sheet is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Nectr Home Battery AddOn

A Victorian Energy Fact Sheet is available upon request. A Victorian Energy Fact Sheet is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Nectr Bee Solar Bundle

A Victorian Energy Fact Sheet is available upon request. A Victorian Energy Fact Sheet is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Nectr Bee System Bundle

A Victorian Energy Fact Sheet is available upon request. A Victorian Energy Fact Sheet is an information sheet that contains all the key details of a plan. Please contact Customer Care for more information.

Our fees

On occasion, Nectr will be charged by your Local Network Service Provider (United Energy) or Metering Provider for maintaining the service and supply of energy to your home. These fees may relate to additional services requested by you or required in order to maintain the safety and compliance of your electricity connection. In the event that these charges are incurred, they will be passed on to you on your next electricity bill. Common fees can be found below. We will attempt to advise you of any relevant fee in advance of completing the service works.

Transaction Fees

Type of fee
Amount
Late Payment Fee
$0
Credit Card Surcharge
$0
Dishonoured Payment Fee
$0

Service fees

Type of fee
Fee description
Amount
Disconnection
This fee may be charged when disconnecting power to your property. This is a network charge from United Energy, which Nectr passes through. Actual fee may vary.
$63.94
Reconnection (business hours)
This fee may apply when reconnecting power to your property. This is a United Energy network charge, which Nectr passes through. Actual fee may vary.
$63.94
Reconnection (non-business hours)
This fee may apply when reconnecting power to your property after hours. This is a United Energy network charge, which Nectr passes through. Actual fee may vary.
$111.91
Meter accuracy test
This fee may apply for the testing of a network provider’s meter only. This is a United Energy network charge, which Nectr passes through. Actual fee may vary.
$357.47
Meter accuracy test - additional meters
This fee may apply for the testing of a network provider’s meter only. This is a United Energy network charge, which Nectr passes through. Actual fee may vary.
$171.52
Special meter read
This fee may apply when a customer requests the network undertake a special meter read. This is a United Energy network charge, which Nectr passes through. Actual fee may vary.
$30.03
Remote meter reconfiguration
This fee applies when a request is received to reconfigure a smart meter and has the related infrastructure in place. This is a United Energy network charge, which Nectr passes through. Actual fee may vary.
$85.25
Failed field visit (complex tasks)
This charge applies when the customer (or the customer's contractor) requests a certain type of service, however, when the crew arrive at the site they are unable to complete the work due to circumstances that are the responsibility of the customer. This is a United Energy network charge, which Nectr passes through. Actual fee may vary.
$397.94
Failed field visit (simple tasks)
This charge applies when the following services have been requested by the customer (or the customer’s contractor), however, when the crew arrive at the site they are unable to complete the work due to circumstances that are the responsibility of the customer. This is a United Energy network charge, which Nectr passes through. Actual fee may vary.
$30.03

A more complete list of fees can be found on United Energy website or call us for more information.

For further information

If you haven’t found what you were looking for here would like any more information you can try our blog or you can visit our contact us page to give us a call or request a callback.