Assistance – Queensland Concessions

The Commonwealth and Queensland Governments provide support for residential electricity customers in order to help them manage their energy consumption within their home.

Energy Concessions for QLD customers

Each concession has different eligibility criteria, and, in some cases, you may be eligible for multiple concessions. We have compiled a list of the main concessions below for Queensland customers; however, we do recommend that you visit the Queensland Government’s Concessions Website for further information on this.

If you wish to get more information on available concessions in languages other than English, please visit the Rebates and discounts on the Queensland Government website to access this information in different languages.

Need further support?

If you are still having trouble in finding what you are looking for on energy concessions for QLD customers, you can always contact us using one of the methods below, and we will be sure to help you.

Call us

Chat with us over the phone. We are here from 9am to 5pm Monday – Friday

1300 111 211

Email us

If you are too busy for a call, you can always send us an email.

Drop us a message

You can always leave us a quick message and we will get back to you. Leave a message on the contact us page by filling out the form.

Mail us

PO Box 1957
North Sydney
NSW 2059